Technical Support

Latest USB Driver

The latest version of the Sentinel USB driver (v. 7.5.0), used by CODE V and LightTools to communicate with the USB dongle, is available for download.

Installing the driver can often resolve problems running new installations of CODE V and LightTools. This is particularly true if you have other software packages installed that also use a Sentinel Security USB dongle, due to different versions of the driver being used. Reinstalling this driver may resolve some licensing problems, such as Error 6.

To install or reinstall this driver:

On Windows 7

1. The Sentinel USB dongle should not be attached to the PC
2. Go to Control Panel > Programs and Features, and look for an existing Sentinel System Driver Installer 7.5.0. If the driver is already present and you're having issues reading the device, remove the existing driver
3. Download and install the driver from the link on this page
4. Plug the USB dongle into the PC
5. Start CODE V or LightTools

On Windows XP

1. The Sentinel USB dongle should not be attached to the PC
2. Go to Control Panel > Add/Remove Programs, and look for an existing Sentinel System Driver Installer 7.5.0. If the driver is already present and you're having issues reading the device, remove the existing driver
3. Download and install the driver from the link on this page
4. Plug the USB dongle into the PC
5. Start CODE V or LightTools

 

 

Sentinel USB driver (ZIP file)