Technical Support

If you are a current customer:

The Customer Support Portal (oraservice.com) is a password-protected site that offers additional resources for CODE V and LightTools customers. It provides access to training materials, user group presentations, sample system and application files, FAQs, macro downloads, recordings of previously held Webinars, and more. New users can register for an account, which is usually activated within one business day.

Latest Updates

 

CODE V and LightTools Enews

CODE V and LightTools Enewsletters are released monthly to current customers. Some links to videos are only available to current customers.

CODE V

  • July 2010
    CODE V Tip – New Macro for Calculating MTF Using Beam Propagation Data
  • May 2010
    Quick Tip—Modeling Fresnel Lenses in CODE V
  • March 2010
    Quick Tip: New CODE V Glass Expert Macro Available for Download
  • January 2010
    An Overview of CODE V version 10.2
more ▼   
  • December 2009
    Quick Tips – Using Finite Difference Derivative Increments During Optimization / Idle Diffractions is ORA's new blog
  • November 2009
    Quick Tips – Using Beam Synthesis Propagation (BSP) to Model Interferometers in CODE V
  • October 2009
    CODE V User Survey / Quick Tips – Bounding Boxes and Macro Editor / CODE V 10.1 Service Release
  • September 2009
    An Overview of CODE V 10.1
  • July 2009
    Quick Tips – Focus on Field Map Analysis (FMA) in CODE V
  • June 2009
    Quick Tips – Transferring Your CODE V GUI Settings After a CODE V Update
  • May 2009
    Using TSF CHA Command to Apply Tilt and Decenter Data to a Group of Surfaces
  • April 2009
    Quick Tips – Focus on CODE V Tolerancing
  • March 2009
    Quick Tips on Non-Sequential Surface (NSS) Setup
  • February 2009
    An Overview of CODE V version 10.0
  • January 2009
    Quick Tip - When to Use an Aspheric Element
  • December 2008
    Miscellaneous tips from CODE V Tech Support including modeling reflections on bare glass surfaces and defining an ideal image surface
  • November 2008
    Quick Tips — Macros from CODE V Support
  • October 2008
    Quick Tips for CODE V Macro Writers
  • September 2008
    Quick Tips for CODE V Optimization
  • August 2008
    CODE V 9.82 Service Release Available for Download
  • July 2008
    CODE V Tip – Additional Performance Metrics Available for Finite Difference and Monte Carlo Tolerancing
  • June 2008
    An Overview of CODE V 9.82
  • May 2008
    CODE V Tip - Three Macros of Interest
  • April 2008
    CODE V Tip - Using CODE V's Alignment Feature to Respace a Lens
  • March 2008
    CODE V 9.81 Shipped – View a Demo on ORA's Customer Area of the Web
  • February 2008
    Quick Tip –Tolerancing Radius of Curvature
  • January 2008
    Quick Tip –Variable Stop Surface Location
  • December 2007
    Quick Tip – Design Study of CD/DVD Pickup Units
  • November 2007
    CODE V version 9.80 – View a Demo on ORA's Customer Area of the Web
  • October 2007
    Quick Tip – Customizing CODE V Graphics for Reports and Presentations
  • September 2007
    Quick Tip – Modeling Adaptive Optics in CODE V
  • August 2007
    Quick Tip – Finding the Most Effective Compensators during Tolerancing and Alignment
  • July 2007
    Quick Tip – Tips, Tricks, and FAQs from CODE V Technical Support
  • June 2007
    Quick Tip – CODE V Training Materials – Additional Resources for Effective Use of CODE V
  • May 2007
    Quick Tip –Effective Use of CODE V's defaults.seq
  • April 2007
    Quick Tip – CODE V's User-Defined Surface Feature
  • March 2007
    Quick Tip – CODE V Tolerancing: A Key to Product Cost Reduction
  • February 2007
    Quick Tip –Obtaining More Precise DN/DT Values for use in CODE V’s Environmental Analysis (ENV)
  • January 2007
    Quick Tip – Choosing the Best CODE V Algorithm for Your Design

LightTools

  • August 2010
    Quick Tip – The User Coordinate System (UCS) in LightTools
  • June 2010
    LightTools 7.0 Service Release 1 (SR1) Is Available for Download
  • May 2010
    Quick Tip – Using Ray Paths and the Ray Path Analyzer in LightTools
  • March 2010
    Overview of LightTools 7.0
more ▼   
  • July 2009
    Overview of LightTools 6.3
  • April 2009
    LightTools 6.2 Service Release is Now Available for Download
  • March 2009
    An Overview of LightTools version 6.2
  • January 2009
    New Utilities for Modeling LED Sources, Thin Film Coatings, and Source Arrays
  • November 2008
    LightTools User Survey – We want your feedback!
  • October 2008
    LightTools 6.1 Service Release 3
  • September 2008
    Enhanced Version of Backlight Pattern Optimizer Available
  • August 2008
    LightTools 6.1 Service Release 2
  • July 2008
    Beta Release of New LightTools SolidWorks® Link Module
  • July 2008
    LightTools 6.1 Service Release 2
  • June 2008
    An Overview of LightTools 6.1
  • April 2008
    New LightTools Solar Tracking and Compound Concentrator Utilities
  • December 2007
    Latest LightTools Service Release is Available for Download
  • September 2007
    LightTools Version 6.0
  • August 2007
    Optimizing Backlight Patterns in LightTools
  • June 2007
    LightTools User Survey – Give Us Your Input, We'll Give You a LightTools Cap!
  • February 2007
    LightTools Version 5.4

 

White Papers and Other Publications

In addition to these white papers, ORA engineers have written a number of technical papers that may be of interest to users or prospective users of our software.

 

Illumination Fundamentals Booklet

Download the Illumination Fundamentals booklet (1.3 MB), published jointly by ORA and the Lighting Research Center at Rensselaer. Provides a basic overview of the science of light and illumination.

CODE V

LightTools

 

Webinar and Video Series

The ORA Webinar series presents live, interactive broadcasts and videos of CODE V and LightTools topics our customers want to know more about. If you missed a webinar, you can view a recording from our archives at your own convenience.

Available only on the Customer Support Portal. 

CODE V

  • CODE V 10.2 Improved Method for Loacting Ray-Surface Intersections
  • CODE V 10.2 Usability Improvements
  • Overview of Error and Warning Window
  • Getting to Know BSP
  • Finite Difference Derivative Increments in Optimization
  • Default Objects for 2D Image Simulations (IMS)
  • CODE V 10.2 Feature Enhancements
    Broadcast date: April 7, 2010
more ▼   
  • Overview of CODE V 10.1
    Broadcast date: July 29, 2009
  • CODE V's Field Map Analysis (FMA)
  • Tolerancing Case Study of a .65 NA Microscope Objective
  • Overview of CODE V 10.0
    Broadcast date: January 21, 2009
  • Overview of Tolerancing in CODE V
  • Overview of CODE V Version 9.81
    Broadcast date: February 20, 2008
  • Overview of CODE V Version 9.80
    Broadcast date: October 3, 2007
  • An Overview of CODE V Version 9.70
    Broadcast date: October 26, 2006
  • Fitting Surface Sag and Other Measured Data for Use in CODE V
    Broadcast date: October 4, 2006
  • Effective Use of GUI and Commands in CODE V
    Broadcast date: March 15, 2006
  • Designing Telecentric Systems in CODE V
    Broadcast date: January 18, 2006
  • A Preview of New Features in CODE V 9.60
    Broadcast date: October 27, 2005
  • A Preview of New Features in CODE V 9.50 
    Broadcast date: August 25, 2004
  • Chief Ray Aiming in CODE V
    Broadcast date: March 10, 2004
  • A Preview of New Features in CODE V 9.40
    Broadcast date: December 10, 2003 
  • Introduction to CODE V's COM Interface
    Broadcast date: September 17, 2003 

LightTools

  • LightTools 7.0 - Any Object a Source
  • LightTools 7.0 - Backwards Ray Tracing
  • LightTools 7.0 - Usability Enhancements
  • LightTools 7.0 - Mesh Smoothing and Noise Reduction
  • LightTools 7.0 - Luminance Meter Enhancements
  • LightTools 7.0 - Color Rendering Index (CRI) support
  • LightTools 7.0 - White point support in RGB Analysis
  • LightTools 7.0 - Enhanced Ray Report
  • LightTools 7.0 - Digitizer Utility
  • LightTools 7.0 - Optimizable Fresnel Utility
more ▼   
  • Alternate Optimization Engine
  • LED Library
  • File System Improvements in LightTools 6.3
  • Phosphor Modeling Enhancements in LightTools 6.3
  • IES Export
  • Thin Film Editor
  • Receivers on Cylindrical Surfaces
  • Ray Data File Enhancements in LightTools 6.3
  • Using Measured BSDF Data in LightTools
  • Ray Path Analysis in LightTools
  • LED Library Utility
  • LightTools Solar Tracking Utility: Parts 1 & 2
  • LightTools Digitizer Utility
  • Optimizable Fresnel Lens Utility
  • LightTools 6.3 New Feature Videos
  • Overview of LightTools 6.2
    Broadcast date: February 25, 2009
  • LightTools SolidWorks® Link Training Video
    Broadcast date: July 9, 2008
  • An Overview of LightTools 6.1
    Broadcast date: May 21, 2008
  • An Overview of LightTools 6.0
    Broadcast date: August 8, 2007
  • An Overview of LightTools 5.4
    Broadcast date: January 10, 2007
  • A Preview of LightTools 5.3
    Broadcast date: June 14, 2006
  • Understanding Receiver and Chart Data in LightTools
    Broadcast date: May 3, 2006
  • Effective Use of LightTools Core Features
    Broadcast date: February 8, 2006
  • An Introduction to LightTools Optimization, Part 2 of 2
    Broadcast date: December 14, 2005
  • An Introduction to LightTools Optimization, Part 1 of 2
    Broadcast date: December 7, 2005
  • An Overview of LightTools 5.2
    Broadcast date: November 30, 2005
  • A Preview of New Features in LightTools 5.1
    Broadcast date: January 12, 2005
  • A Preview of New Features in LightTools 5.0 
    Broadcast date: March 18, 2004

 

 

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Technical Support

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