Technical Support

Licensing and installation help

For information about obtaining, licensing and installing CODE V and LightTools software, see the Licensing and Installation Help overview.

Customer support portal

The Customer Support Portal (http://support.opticalres.com) is a password-protected site that offers additional resources for CODE V and LightTools customers. It provides access to training materials, user group presentations, sample system and application files, FAQs, macro downloads, recordings of previously held Webinars, and more. New users can register for an account, which is usually activated within one business day.

CODE V Glass catalog updates

Update your CODE V glass catalog to the latest version.

Lighttools patch for solidworks users

Download a LightTools patch for systems with SolidWorks.

CODE V and LightTools Enews

CODE V and LightTools Enewsletters are released monthly to current customers. Some links to videos are only available to current customers.

CODE V

• December 2011
  Asphere Writer available on the Customer Portal
  
• October 2011
  CODE V 10.4 Now Available
• May 2011
  CODE V Tips – Incorporate CODE V Images into PowerPoint, Glass Catalog Updates
• March 2011
  CODE V 10.3 Features Enhanced Support for Aspheric Lens Design
• December 2010
  CODE V Tips – Miscellaneous Tips from Tech Support
• October 2010
  CODE V 10.2 Service Release 3 (SR3) Is Now Available for Download
• July 2010
  CODE V Tip – New Macro for Calculating MTF Using Beam Propagation Data
• May 2010
  Quick Tip – Modeling Fresnel Lenses in CODE V
• March 2010
  Quick Tip: New CODE V Glass Expert Macro Available for Download
• January 2010
  An Overview of CODE V version 10.2

LightTools

• December 2011
  New Task Lighting Video Demonstrations and new training course notes
• October 2011
  LightTools 7.2 Service Release 1 (SR1) Is Available for Download and • Quick Tip: Customizing Color Maps for LumViewer Charts
• August 2011
  LightTools 7.2 Now Available
  
• November 2010
  New Version of LightTools Available and a Quick Tip
• August 2010
  Quick Tip – The User Coordinate System (UCS) in LightTools
• June 2010
  LightTools 7.0 Service Release 1 (SR1) Is Available for Download
• May 2010
  Quick Tip – Using Ray Paths and the Ray Path Analyzer in LightTools
• March 2010
  Overview of LightTools 7.0

 

White Papers and Other Publications

In addition to these white papers, ORA engineers have written a number of technical papers that may be of interest to users or prospective users of our software.

 

	Illumination Fundamentals Booklet Download the Illumination Fundamentals booklet (1.3 MB), published jointly by ORA and the Lighting Research Center at Rensselaer. Provides a basic overview of the science of light and illumination.
CODE V	Optical Design Tolerancing: A Key to Product Cost Reduction Choosing the Right Optical Design Software Application-Specific Optical Design Photonics Components Modeled in CODE V Differential Ray Tracing
LightTools	Modeling Phosphors in LightTools Efficient Ray Tracing Using LightTools Choosing the Right Illumination Design Software LightTools Simulated Performance vs. Measured Data: Four Case Studies Optical Design Tools for Backlight Displays Modeling Information Display Devices with LightTools Reflector Design Using LightTools User-defined Coatings and Polarization Ray Tracing